What are the modes of shipping?
We will ship your order to the shipping address provided on the Order Form via the indicated method of shipment in 2-business days following receipt of your order. We provide registered airmail & expedited shipping to deliver to your doorstep. For further details check the shipping policy.

How much time would my order take to reach?
Normally shipping takes a maximum of 3-4 business days to deliver from the date of shipping

Are there any hidden costs such as delivery charges, taxes etc.?
No, our selling prices are inclusive of all taxes, packaging & shipping charges.

What is the cost of shipping?
Shipping within India is free. Shipping anywhere outside India is chargeable. Our shipping charges for International Clients are differ from Country to Country. Please contact us on shree.oe@gmail.com for international shipping charges to your location.

How do I track my order?
After completing you order successfully you will receive an order no. Tracking numbers are assigned to expedited shipping orders only. We will mail you the courier company name and tracking number to your mail id after dispatch.

How do I know that my order has been shipped?
You’ll receive an automated email confirmation as soon as your order is shipped.

Do you ship to my Country?
Yes we ship to all over the World, to check the further process, please write the mail to shree.oe@gmail.com

What is your return policy?
Shree Overseas Exports wants you to trust our commitment to the excellence & power of ayurveda. If our products are anything less than your expectations we will offer an exchange or full refund. If you are not satisfied for any reason after 30 days of use, we will exchange the product, or provide a full refund (minus shipping & handling charges) on presentation of proof of purchase with us. Please contact us to arrange return. Unauthorized Returns will be rejected.

What happens if I receive a broken or a defective item from you?
In such case, please contact our customer service immediately with your order number & wait for their instructions on how to get the item replaced. The complaint for a broken/defective item needs to be sent within 15 days of receipt of the merchandise.

What is the difference between Billing Address & Shipping Address?
Billing Address is the address where a customer gets his bills from the payment gateway/credit card company. Shipping address is the address where the customer wants to receive/send their shipment.

How can I cancel my order?
All cancellations will only be considered if the request is made before the order is shipped out. For cancelling your order, please get in touch with our customer service on phone or via email.

What can I do if the order is shipped but the shipping address provided is incorrect?
In this case, you can return the shipment back to our address (given on the website) but you’ll be charged for reshipping.

 

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